All payments are processed by a third party on behalf of Sense. Note: Sense does not collect your payment data. Our basis for processing your data in this way is that it’s necessary to fulfil our contract with you. If we need to use your Personal Data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.Ĭontact data. If you purchase a product from our Site, we will process your name, email address, billing and shipping address, and (optionally) your phone number, for the purpose of processing your order, payment and delivery of your Sense monitor. We will only use your Personal Data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason compatible with the original purpose. We collect personal data about you from various sources including directly from you, from your use of the Sense monitor and application and we may collect data from some third parties. Personal data is information that can be used to directly or indirectly identify you, such as your name, location, or an online identifier. Terms not defined herein are defined in the Sense Terms & Conditions ( ). Not excessive, we only keep your data for as long as we need it and. ![]() ![]() Adequate and necessary, we only use the data we need to use for the reason we told you.Compatible with the purposes that we have told you about.What this means is that we process your data in a way that is: If you have any questions, please let us know at process your personal data in accordance with the overarching principles and requirements set out in the in the General Data Protection Regulation and the Data Protection Act 2018 (‘Data Protection Law’). Our Privacy Policy lays out what data we collect, how we use it, and what your rights are. We will not share it with others unless you have given us permission to do so, or we have anonymised and / or aggregated it such that your information is not personally identifiable. We use best-in-class practices and technology to keep it private and secure. ![]() Most importantly, we believe that your data belongs to you, and that it is confidential. Keeping your data secure, and in your control, is central to how we run our company and how we build and sell our product. Sense Labs Inc, hereafter “Sense”/”we”/”us”, was built from the ground up with the privacy of your data in mind. You can read our full privacy policy here. Sense never shares any of this data with 3rd parties without explicit user opt-in on a case-by-case basis (for example, when a utility wishes to provide discounts/services to their customers in exchange for sharing limited power data.) Sense support employees will on occasion need to access some of this data to troubleshoot issues, but again we will only access this data with explicit permission from you. Physical security is managed by Amazon and access to these production systems is limited to a very small group of Sense engineering team members.Īutomated systems process the data collected from Sense monitors to detect devices, send notifications, generate report emails, and power the Sense apps. Sense uses Amazon Web Services (AWS) for cloud servers and online storage. Personally identifiable information like email address and account information is stored in physically separate systems from any application data. All communications between the Sense monitor, the Sense cloud servers, and Sense apps are encrypted with AES 128-bit encryption and TLS/SSL (HTTPS). ![]() Is not exposed to water or areas with high condensation (Sense complies with ANSI/IEC 60529 Rated IPx0).įor more information on electrical panel compatibility, check out this support article.įor information on Solar system compatibility, take a look here.Īt Sense we take security very seriously and we do everything we can to ensure your data is secure. The Sense current sensors may not be able to fit around busbars. Our sensor cables are 46″ (116.84cm) long and our power cable is 36″ (91.44cm) long.ĭoes not drop below 32☏ (0☌) or exceed 154☏ (68☌). Must have enough space to fit sensor clamps with HxWxD dimensions of 3.375″ x 2″ x. Is a split-phase 120/240V or a 400A split-service residential panel with individual panels up to 200A. Runs on iOS or Android and has Bluetooth and Wi-Fi connectivity. Its own electrical meter and accessible electrical panel. Sense is not compatible with 5Ghz Wi-Fi signals. To ensure you have the best experience with Sense, the following compatibility specifications are recommended:Ģ.4Ghz Wi-Fi network with consistent internet connection.
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